North UX — March 2016 - Present

Owner & UX Director

  • Lead the creation and ongoing improvement for multiple eCommerce websites simultaneously including: teamcovenant.com, andareincentives.com, grownow.io, iflocal.com, kcballet.org
  • Facilitate strategy sessions with clients to develop user stories and follow up with focus groups and user interviews to confirm assumptions
  • Ideate features based on each products determined priorities and unique challenges and incorprate into product roadmap
  • Work with team members including UX, visual design, front and back-end development as well as devops to verify feasibility and manage execution of backlog using agile methodologies
  • Orchestrate a collaborative environment between team members and stakeholders in a remote environment to accomplish project goals
  • Conduct UAT and monitor user interactions via heatmap and standard analytics practices to evaluate KPIs and translate findings into actionable priorities
  • Create 60% growth year over year while refining project type and scope to ensure best project and client fit for North UX

Unruh Furniture — July 2019 - Present

Technology Manager

  • Evaluate user needs along with metrics on existing eCommerce website to aid in transitioning from a local to a national user base and improve conversion
  • Implemented innovative features including 3D visualizer, product wishlist, dynamic build plans, production workflow efficiencies, and showroom kiosk

Level Five Solutions — February 2016 - April 2016

UX Engineer

  • Tech lead for Level Five on BNSF Auction Site Phase 1
  • Worked with BNSF Development team to ensure compatibility with existing systems and processes as well as train them on new technology through daily stand-ups, and bi-weekly code reviews

Honeystreet — October 2007 - January 2016

Lead Web Designer & Developer

  • Managed web projects, from initial quote to delivered website, including account management, discovery, UX, wire-framing, design, and development
  • Implemented new web technologies and best-practices for the company as a whole
  • Directed decisions on site architecture, plugins and development process for each website, based on user needs and client expectations
  • Worked with clients including Sprint, Walmart, FedEx, The Kansas City Ballet, and Lenexa Baptist to produce motion graphics, websites, video communications, and print and digital branding

Things I'm good at

Skills

    • Problem Solving
    • Creative Thinking & Brainstorming
    • Leading Collaboration
    • Agile Project Management
    • Adobe Creative Suite
    • InVision
    • Figma
    • Userflows
    • Wireframes
    • Prototypes
    • Front-end Development (HTML/CSS/JS)
    • Back-end Development (PHP, Javascript)

  • WordPress as a Headless CMS
    LoopConf, February 2017

    What Do You Do With a Problem?
    LaunchCon, April 2017