North UX

Owner, UX Director

March 2016 – Present
  • Recruit and direct a team of 7-10 individuals (design, project management, front-end and back-end development, devops, and UX) to execute design and development work for clients.
  • Orchestrate a collaborative environment between team members and clients in order to accomplish robust project goals in an efficient manner utilizing both Agile and Waterfall methodology.
  • Strategize development approach to manage business workload, and place expert developers in roles where they will best succeed, and add the most to the product.
  • Launched over 12 medium to large projects including full site redesigns and functionality overhauls within one year, while also managing client day-to-day needs.
  • Lead projects with cost ranges between $40,000 and $90,000 from initial sale to final deliverable and ongoing continuous deployment.
  • Created 60% growth year over year while also refining project type and scope to ensure best project and client fit for North UX.
  • Delivered product innovations based on WooCommerce, WooCommerce Subscriptions, multisite, headless applications with the REST API, and hybrid web apps that engage WordPress via backplane with additional back-end and database functions.

Unruh Furniture

Technology Manager (Part-time)

July 2019 – Present
  • Launched the Instant Visualizer to allow users to customize their product and see the customized furniture in 3D before purchasing.
  • Lead a team of developers in redesigning and rebuilding the website.
  • Reviewed analytics and user behaviors to determine project priorities, and boost conversion.
  • Incorporated workflow efficiencies into the website user processes, including a customized Build Plans PDF for the production team to utilize in creating the made to order product.

Level Five Solutions

UX Engineer

February 2016 – March 2016 (short-term employment)
  • Tech lead for Level Five on BNSF Railway Auction Site Phase 1 using ReactJS
  • Worked with BNSF Development team to ensure compatibility with existing systems and processes as well as train them on new technology through daily stand-ups, and bi-weekly code reviews.
  • Participated in brainstorming and UX design sessions for additional projects as requested



Lead Designer and Web Developer

October 2007 – January 2016
  • Managed web projects, from initial quote to delivered website, including account management, discovery, user experience, wireframing, design, and development
  • Delivered responsive, mobile first websites built using custom WordPress themes/plugins
  • Directed decisions on site architecture, plugins and development process for each website, based on user needs and client expectations
  • Oversaw implementation of new web technologies and best-practices for the company as a whole
  • Lead and executed production of video, print, photography, and brand projects


Children’s Mercy Family Health Partners

Publications Coordinator

October 2006 – October 2007
  • Incorporated new branding into a series of print materials used for marketing and education
  • Initiated, designed and built e-newsletter to supplement existing print version
  • Created workflow to manage design requests


Saddleback Valley Community Church

Tech Graphics Specialist

May 2004 – October 2006
  • Designed and implemented on screen graphics in multiple services and live events on weekends and throughout the week
  • Recruited, trained and managed team of approximately 15 volunteers to run screen graphics during rehearsal, services and other live events
  • Camera operator and video control room assistance during conferences and special events


Westside Family Church

Worship Arts Assistant

February 2001 – May 2004
  • Managed graphic design needs of the church, including print and digital, both internal communications and external marketing efforts.
  • Designed and built a website to promote church produced CD recording
  • Produced weekly pre-service video announcements and countdown, including script writing, directing and shooting talent, editing, and graphic animation effects.
  • Production Director – brainstorming in-service creative for specific message topics and leading the team to execution. This included set design, script writing, video production, casting, tech needs, and overseeing service in progress.
  • Lead communicator to volunteer team about needs, expectations and ongoing schedule changes



Administrative Coordinator

October 2000 – February 2001
  • Managed interns, daily tasks and workflow
  • Provided back-up receptionist duties as needed
  • Completed overflow projects in Account Management, Design and other areas as needed